GRC stands for “Global Research Control” and was previously active in the field of international market research. In 2009 the company decided, on strategic grounds, to concentrate on B2B telemarketing, on a national basis. However, GRC was always on the look-out for opportunities to again become internationally active, and by 2012 we obtained our first customer with an international B2B mandate.
The advantages of company / corporate telemarketing with GRC – Connecting Business:
More than just a telephone studio / centre or call centre You are still not acquainted with the art of ‚cold calling‘ and do not know how to acquire international customers? No Problem! GRC – Connecting Business will support you from the beginning. We will give you the benefit of our experience, and advise how your product and service can be optimally marketed starting from the first telephone lead. Similarly, using our comprehensive contact database, we will always find the right target audience for your product or service. Additionally, with regard to the evaluation of outcomes we will always have at hand the relevant numbers and statistics. With these tools you can alter at any time your customer focus, e.g. by region or industry.
Telephone or communication software Through our communication infrastructure, we will always have a central and pivotal perspective over your project. In this system, all data is immediately accessible and we are directly and immediately informed about any new appointments arranged by our telephone staff. All statistically relevant evaluations will be available to you in real time.
A quality driven unified approach GRC – Connecting Business does not outsource any activities. All language requirements are handled ‚in-house‘. This means that all telephone staff are instructed and trained directly by us. Consequently, we always have a direct influence on the course of the conversation and any accompanying approach or strategy.
Highly competent telephone staff increasing international popularity. Many of our international telephone staff are in study or already have a university degree. All our telephone staff have a keen sense of perception and poise in leading conversations with decision-makers and executive teams.
Everything from one source You have a project manager for all countries. He or she coordinates the schedules, performs quality control on all appointment scheduling, taking account of all public holidays and publicly available holiday leave.
We faciliate the following languages:
Should you have further questions, please feel free to contact us.